Privacy Policy for i2 FAST

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by i2 FAST

Contacting Us

For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at contact@i2fast.com.

The data controller of your personal information is i2 FAST.

Collection of Information

We receive and store information about you such as:

Information you provide to us:
We collect information you provide to us which includes:

your name, email address, address or postal code, and telephone number. We collect this information in several ways, including when you enter it while using our service, interact with our Customer Service, or participate in surveys;

information when you choose to provide account settings or otherwise provided information to us through our service or elsewhere.

Information we collect automatically:
We collect information about you and your use of our service, your interactions with us, as well as information regarding your computer or other device used to access our service. This information includes:

your activity on the i2 FAST LIMS system, such as reports downloaded and data queries.

your interactions with our email

details of your interactions with Customer Service, such as the date, time and reason for contacting us

advertising identifiers, such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the the cookies section for more information);

device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;

information collected via the use of cookies, web beacons and other technologies (see cookie section for more details).

Use of Information

We use information to provide, analyse, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and to communicate with you on these and other topics. For example, we use information to:

prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility);

analyse and understand our audience and improve our service

communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about i2 FAST, details about new services, promotional announcements, and consumer surveys, and to assist you with operational requests such as password reset requests.

Our legal basis for collecting and using the personal information described in this Privacy Statement will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent to do so. For questions about our use of your personal information (including legal bases and transfer mechanisms we rely on), cookies or similar technologies, please contact our Data Protection Officer/Privacy Officer by email at contact@i2fast.com.

Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

Service Providers:
We use other companies to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide infrastructure and IT services, to personalize and optimize our service, to analyse and enhance data (including data about users' interactions with our service). In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.

Protection of i2 FAST and others:
i2 FAST and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of i2 FAST, its users or the public, as required or permitted by law.

Business transfers:
In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.

Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.

Your Choices

Email and Text Messages.
If you no longer want to receive certain communications from us via email or text message, simply contact us at contact@i2fast.com.

Your Information and Rights

You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you.

You can most easily do this by contacting us at contact@i2fast.com.

To make requests, or if you have any other question regarding our privacy practices, please contact our Data Protection Officer/Privacy Officer at contact@i2fast.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

We may retain information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes and to fulfil the purposes described in this Privacy Statement.

Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Children

Children under the age of 13 are not allowed to create an account or otherwise use the services. Additionally, if you are in the EEA, you must be over the age required by the laws of your country to create an account or otherwise use the Services, or we need to have obtained verifiable consent from your parent or legal guardian.

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. When this happens, you will be asked to re-accept this policy when using the i2 FAST website.

Cookie Policy for i2 FAST

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.